Client Satisfaction
Can't find the answer you're looking for? Our dedicated beauty team is always happy to assist. Contact our Coconut Grove salon and spa with any inquiries about our luxury beauty treatments.

GET IN TOUCH
Make an Appointment
Find quick answers to common questions about our beauty services, booking policies for our Miami salon, and what makes the Ugo Di Roma day spa experience in Coconut Grove truly unique.
Can't find the answer you're looking for? Our dedicated beauty team is always happy to assist. Contact our Coconut Grove salon and spa with any inquiries about our luxury beauty treatments.
Yes, prices for many of our hair services at our Miami salon, particularly color and beauty treatments, may vary depending on the length, thickness, and condition of your hair. Your stylist will confirm the final price with you before your service begins.
Yes, for specialized beauty services such as Hair Extensions, Color Correction, and Double Process color, a personal consultation at our Coconut Grove salon is required. This allows our stylists to assess your needs, discuss your desired beauty outcome, and provide an accurate price quote.
We are committed to using only the finest, industry-leading beauty products to achieve exceptional results. Our Miami salon and spa proudly uses Kérastase and Rene Furterer for hair care, YON-KA for all spa and facial treatments, and Great Lengths for premium hair extensions.
Absolutely. We specialize in expert on-location beauty services, including bridal makeup and hair for weddings across Miami. Our stylists can travel to you or accommodate large groups in our salon. Please contact us to schedule a personalized beauty consultation.
We kindly request a 24-hour notice to cancel or reschedule any appointment at our Coconut Grove salon. In the case of a no-show or a cancellation with less than 24 hours’ notice, the service will be charged in full. We appreciate your understanding.